Ait El Bour Dounia, Joudar Fadoua and Achhibat Imane (2026) “Humanization of Digital Interfaces through Conversational Agents: Contributions, Mechanisms, and Implications for User Experience”, International Journal of Strategic Management and Economic Studies (IJSMES), 5(3), pp. 413–427. doi: 10.5281/zenodo.20581566.